Shipping policy
How much does shipping cost?
We offer a flat rate shipping price of $9.95 on all Canadian and United States orders.
For international shipments, shipping costs vary depending on where the item is being sent and the method is chosen at checkout, please get in touch with us for a shipping quote at bonjour@palmogoods.com.
Do you ship internationally?
Yes! We ship to most countries worldwide. All International Orders will be shipped via Canada Post. Additional duties and taxes that may be charged by customs are at the cost of the recipient. Please get in touch with us for a shipping quote at bonjour@palmogoods.com.
Will I be charged international duties and/or taxes?
Customs duties and fees are the responsibility of the recipient. International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.
Will I get a tracking number?
Yes! After you place an order, you'll receive an email confirmation with your order number. Your tracking number will be sent to you via a separate email once your order is ready to leave our studio. Occasionally, the carrier takes 1-2 business days to provide tracking info once your order ships. If you still have questions, reach out to bonjour@palmogoods.com.
When will my order ship?
Our team is working diligently to ship out your orders as quickly as possible. Providing the items are in stock, your order will be prepared within 1 - 3 business days.
Once your order is processed we'll reach out to you with your tracking information. Delivery time may vary according to item availability. All orders are fulfilled at our brick-and-mortar store in Montreal, QC.
Palmo Goods cannot be held responsible for any additional delays on shipping within postal services.
We offer a flat rate shipping price of $9.95 on all Canadian and United States orders.
For international shipments, shipping costs vary depending on where the item is being sent and the method is chosen at checkout, please get in touch with us for a shipping quote at bonjour@palmogoods.com.
Do you ship internationally?
Yes! We ship to most countries worldwide. All International Orders will be shipped via Canada Post. Additional duties and taxes that may be charged by customs are at the cost of the recipient. Please get in touch with us for a shipping quote at bonjour@palmogoods.com.
Will I be charged international duties and/or taxes?
Customs duties and fees are the responsibility of the recipient. International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.
Will I get a tracking number?
Yes! After you place an order, you'll receive an email confirmation with your order number. Your tracking number will be sent to you via a separate email once your order is ready to leave our studio. Occasionally, the carrier takes 1-2 business days to provide tracking info once your order ships. If you still have questions, reach out to bonjour@palmogoods.com.
When will my order ship?
Our team is working diligently to ship out your orders as quickly as possible. Providing the items are in stock, your order will be prepared within 1 - 3 business days.
Once your order is processed we'll reach out to you with your tracking information. Delivery time may vary according to item availability. All orders are fulfilled at our brick-and-mortar store in Montreal, QC.
Palmo Goods cannot be held responsible for any additional delays on shipping within postal services.